For Handblock & Kalamkari Block Prints:
– Dry cleaning is recommended for the first wash
– Thereafter, gentle hand wash separately in cold water
– Use mild detergent only; do not use bleach
– Do not soak, scrub, or wring
– Slight colour bleeding may occur during initial washes
– Dry in shade
For Mangalagiri & Narayanpet Handloom Cotton:
– Dry cleaning is recommended for the first wash
– Thereafter, gentle hand wash separately in cold water
– Use mild detergent only; do not use bleach
– Do not soak, scrub, or wring
– Wash dark colours separately
– Dry in shade
– Natural variations in weave, texture and colour depth are characteristic of handloom fabrics
For Chiffon Dupattas:
– Dry clean only is recommended
– Do not machine wash or soak
– Handle gently to preserve the fabric and finish
For Other Fabrics:
– Please follow the care instructions specified on the individual product
– Use mild detergent where applicable
– Wash dark colours separately
– Dry in shade
SHIPPING INFORMATION
Ready-to-Dispatch
– Orders are dispatched within 1–2 working days after order confirmation.
Made-to-Order
– Made-to-order pieces require 2–4 working days for stitching and preparation, depending on the design and detailing.
Delivery
– Orders are generally delivered within 3–7 working days after dispatch, depending on the delivery location. Timelines may vary for remote locations or unforeseen courier delays.
EXCHANGE & RETURN POLICY
– Returns and exchanges are accepted as per our policy.
– In case of any damage or issue with your order, an unboxing video is mandatory to process the request.
– All products are carefully checked before dispatch.
– For an approved return or exchange, the customer is required to send the parcel back to us using a reliable courier or postal service.
– Our return/exchange pickup service is currently being worked on and will be introduced in the future. We appreciate your cooperation until then.
– Please check the size chart carefully before placing your order. For any sizing or product-related queries, please contact us before placing your order.
REFUND POLICY
– If a return is approved, the refund will be processed to your provided account
– Refunds may take approximately 5-7 working days after receiving the product
COLOUR DISCLAIMER
– Slight color variation may occur due to lighting, photography, and screen resolution
– Natural dyed fabrics may have slight variations in tone
NOTE
For handblock and handcrafted pieces, slight irregularities in print, weave, and texture are natural.
Each piece is crafted using traditional techniques, reflecting the beauty of our heritage and Indian
artisans.